Shipping Policy
A note about possible delays during COVID-19
Due to an increased number of orders, late shipments are happening more often than usual. This means your order may arrive later than the date shown at checkout or in your confirmation email.
To get the latest updates on your delivery:
Send an email to our customer service to get the tracking number.
Usually, your package will be shipped within 3 business days after order confirm except Weekends and Holidays
Whole Arrival Time= Processing Time (3 business days) + Shipping Time
Shipping Method Cost Shipping Time Courier
Standard Delivery Free 20-25 Business Days USPS, FedEx
Note: 1. Please ensure your address is correct, changing the address after the parcel left the factory will cause extra fees which should be borne by the buyer.
2. Our shipping policy is applicable to all countries.
3.our store is not responsible for applicable customs fees, import duties, taxes, or any other charges. The customer is responsible for the charges, even if the shipment is refused upon delivery.
4. Tracking information will be sent to you for each package shipped out. Once your order is shipped, we will send you a shipping confirmation email containing the tracking number and link so you can follow your parcel’s journey.
Contact Information:
Service Tel: +86 021-57831966
Service Email: customer@retronize.com
Company Address: No.75 Panyu Road, Changning District, Shanghai, China Post Code: 200070